You will also have the option of downloading it. You can then view the Interest Certificate tab. We believe that you should be privy to why a decision was made pertaining to your case. IDFC FIRST Bank Customer Care Numbers. IDFC First Bank Customer Care Number. Contact customer care: +91 44 4564 4000 (Regd. Psst... We'll ensure you're the very first to know the moment rates change. Online shoping customer care number 7OO4972O38… My order I’d is # 32862 and I paid Rs.1750/- But received wrong order and worth less product I received. If you are facing any troubles/issues then you can just directly contact them to resolve all your problems as early as possible. Contact customer care: 1800 419 2332;1800 419 4332. Debit Card I hope you are clear with all the information which is mentioned in this article. This customer care number helps the customer to contact the help desk of IDFC Mutual Fund with Free of cost. You can find 'Repayment Schedule Download' button as one of the options. And you can also check your balance by calling the customer care of the bank on their toll-free number: 1800 419 4332 and talking to the customer care executive. Uh-oh! Needs lot of improvement from local managers. You can get your email ID updated by either calling on the number 1860-500-9900 or send a mail to customer.care@idfcfirstbank.com where a customer executive will get in touch with you and will help you with the process of updating your Email ID. Please re-enter your phone number. It is a IDFC First Bank Help Desk number and it is a toll free number. This is also the number for all personal banking needs. Bandra East, Mumbai - 400051, We are committed to serving you. IDFC First Bank’s customer care facility will help you in getting quick and hassle-free solutions for your issues related to your personal loan and other products. FasTag customers can also call at NHAI Help Desk number 1033. Whether it is about any information related to the products and services or you want any kind of help regarding your account, you can simply use the helpline number 1800 419 4332 for the help. Those methods are as mentioned below. The customer can call on this toll free number provided by IDFC First bank for queries regarding their personal loans and many more. Kotak Mahindra Bank Fastag charges,recharge,helpline; How to activate FASTag online and offline process; Paytm Fastag Charges, fees, recharge, benefits; Axis Bank Fastag Charges, fees & toll free number; Tweet. You may also write an email to any email address of the bank according to your requirements and circumstances. The decision was taken to enter into core lending business, protection, and savings. If car owner is not present at the time of application, driver will need to submit his photo ID proof. Enter your name, email, address, city, mobile number and Vehicle registration number. We promise never to spam you. You have to call 24*7 customer care number which takes care of you well. The customer can call on this toll-free number provided by IDFC First bank for queries regarding their personal loans and many more. Please contact the help desk on 18002669970. I hope you are clear with all the information which is mentioned in this article. If you have any kind of doubts in your mind then you can comment down below. 1, Harrington Road, Chetpet, Chennai - 600031, Tamil Nadu, India Corporate Office IDFC FIRST Bank Ltd Naman Chambers, C-32, G … Transaction Dispute 2. Harrington Road, Chetpet, IDFC FIRST Bank NRI Customer Care Numbers (Calling from Overseas). Deal? Enter your number below. To know more about FASTag call our 24 * 7 customer care @ Toll Free Number: 1800 2100 104 (Chargeable Number: 1860 2670 104) IDFC FIRST Bank provides superior banking and financial services by 24/7, call us at 1800 419 4332 or email at Banker@idfcbank.com. IDFC FIRST Bank is one of the leading banks in India that seeks to set a new standard in customer … IDFC First Bank Customer Care Number. IDFC Bank Fastag Charges, recharge and helpline. Idfc E Toll Customer Care. 18004198283 is the Karvy Customer Care Number available from morning 09 am to evening 5 pm. HDFC Bank has a 24/7 customer care centre that offers complete support in case of any query, feedback or problem faced related to any service. You will be able to view the details of your active loans. Enter the customer portal using your credentials and under the menu select ‘My Loans’, you will be able to view the important details of your personal loan. 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While we do our best to stay connected, you can bank virtually from anywhere, anytime with our Mobile App and Net banking for 24 X 7 account access. I have IDFC INFRA BOND -4 NOS which expired on 12th Nov 2020. IDFC Bank customers can continue to reach out to us on 1800 419 4332 or visit www.idfcbank.com for any concerns or queries. Contact us at HDFC Bank Credit Card Customer Care Number Toll FREE 24x7 Chennai, Bangalore, Hyderabad, Delhi, Mumbai, Kolkata, Ahmedabad, Tamil Nadu, Pune, Kerala City wise HDFC Bank Credit Card Customer Care Toll Free Number Get Email (SMS Chat) Connect India Contact Details from Creditmantri.com. Contact Numbers for IDFC Mutual Fund Customer Care. Please provide some details to get the best offers. FasTag customers can also call at NHAI Help Desk number 1033. IDFC Bank Customer Care Number: 1800 419 4332 IDFC Bank is a part of IDFC which is an integrated finance company. Request received - loud & clear!Returning you to where you were... (You can save searches, track your apps & save plenty of time!). Did you join the IDFC FIRST family after December 15, 2020? How Can I avail of an IDFC bank Fastag Monthly Pass? Reporting loss of your Debit / Credit / ATM / Forex / Prepaid / Bearer Card is available 24 hours on all days including Sundays and Holidays. IDFC First Bank strives to make banking a seamless experience for its customers. You will then have to click on the download button corresponding to the ‘Interest Certificate’ tab. This customer care number helps the customer to contact the help desk of IDFC Mutual Fund with Free of cost. IDFC Bank Fastag Toll-Free Customer care Number. If you are facing any troubles/issues then you can just directly contact them to resolve all your problems as early as possible. IDFC Mutual Fund Customer Care Number Updated: 03-01-2020 10:03:37 AM In order to make it easy for the investors to solve their queries regarding Mutual Funds/schemes, the IDFC Mutual Fund Asset Management Company has provided a well-defined customer care service available for different segments. This is GST number of Maharashtra state. IDFC FIRST Bank has collaborated with various fuel stations across the country, that will help you zip through fuel stations with instant discounts available on both toll plazas and fuel stations. Account Statement View transaction details . IDFC Bank Fastag Toll-Free Customer care Number. Under the menu select ‘My Loans’ followed by ‘Closed Loans’. It was the first bank in India to link ‘aadhar’ for cashless merchant solutions. How Can I avail of an IDFC bank Fastag Monthly Pass? You will also have the option of downloading it. Office). And if you want to get assisted quickly then you can call the customer care of the bank on their toll-free number: 1800 419 4332 and talk to their customer care executive. I hope you are clear with all the details mentioned in this article. If you need more details, just comment below. Chennai - 600031, Tamil Nadu, LOB: Toll Free Number: CASA, Deposits and other accounts: 1800 419 4332: Loans: 1860 500 9900: Rural Banking: 1800 419 8332: NRI Number (Only for CASA, Deposit account holders) 022 6248 5152: IDFC FIRST Bank NRI Customer Care … The tag … You can get your email ID updated by either calling on the number 1860-500-9900 or send a mail to customer.care@idfcfirstbank.com where a customer executive will get in touch with you and will help you with the process of updating your Email ID. Thanks for Reading. DIMTSPay. Lets know more about IDFC fastag. 1.3.2 IDFC Fastag Customer Care Number. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products. 18002669970. Helpline Number of IDFC First bank: – 1860 500 9900 We will be glad to help you with any other question regarding our Personal Loans. IDFC Bank reviews and complaints. IDFC FIRST Bank Limited Customer Helpline - 18002669970 Powered By : DIMTSPay. HDFC Bank Customer Centre Number: 1800 258 3838 Toll Free Number (only for India) (8:00 a.m. to 8:00 p.m on all days). As you click on View Details, you will see a Statement Tab. How can I get my mobile or landline number? Share. All the queries sent … C-32, G-Block, Page 8. Get hassle free solutions to all your Queries at Groww Customer Care. Look For Idfc Home Loan Customer Care Number Paying Off Reverse Mortgage Early Fha Mortgage Mip Fast Mortgage Pre Approval Fha Home Loan Guidelines Farmers Home Loan Application Evergreen Home Loans Mortgage Rates Fidelitybank Com Mortgage Fha Manufactured Home Loan Requirements Fha Home Loan Rules Filing Bankruptcy On Home Equity Loan . IDFC FIRST Bank is one of the leading banks in India that seeks to set a new standard in customer experience. We'll process your application faster too! The bank's knowledgeable and skilled staff will provide you with guidance as per the standard banking policies and the policies of the bank. IDFC First Bank Personal Loan Customer Care Number You can reach the personal loan customer care department of IDFC FIRST Bank at the number, 1800 419 4332. is borne by the manufacturer. You can call IDFC Bank Personal Loan Customer Care to get your issues solved. Click on the button to download the repayment schedule. Submit your complaint or review on Infrastructure Development Finance Company [IDFC] customer care. | 31 Jan, 2021 It is a IDFC First Bank Help Desk number and it is a toll free number. India, Naman Chambers, Locate Us service is available on the website portal for consumers to directly reach the AMC Office or Office of the registrar. Phone Transact Number: 1-800-2666688; For non-financial queries/ requests/ complaints call toll free: 1-800-30066688; Email at: investormf@idfc.com; Locate Us. Infrastructure Development Finance Company [IDFC] reviews and complaints. You can get your address updated by sending a mail to customercare@idfcfirstbank.com and attach a copy of valid address proof. Integrated banking services/products, internet banking, and mobile banking channels are provided by IDFC First Bank for all the users. Banking ; Wealth Management ; Opens at 09:30 AM. HDFC customer care numbers to get information on home loan, credit card, personal loan and net banking. Fas Tag customers can call at 18002669970. Once you have paid your EMIs, a no-objection (NOC) will be sent to your registered e-mail ID. Congratulations! For Branch, ATM and other details, click here. IDFC First Bank has an exclusive personal loan product known as IDFC Smart Personal Loan. A GST rate of 18% will be applicable on banking services and products from 01 July, 2017. This loan will help you take care of any kind of expenses and also enable you to accumulate savings. To apply Online visit the IDFC Bank FasTag Link here. What are the IDFC Bank FASTag Charges? | 31 Jan, 2021 You will be directed to a new page, Select ‘Branch Type’ and then enter the location, You will get the contact details of the IDFC First branch as per the location entered by you. Bandra-Kurla Complex, Get in touch with HDFC Bank customer care chandigarh for all your banking related queries, feedbacks or complaints. This number appears incorrect / invalid. IDFC Bank Fastag Charges IDFC BANK FASTAG: Like many other banks, IDFC FIRST BANK is also authorized to issue FASTag. Please do not use any other since these may put you at risk of fraud. Customer Grievance Redressal Policy Version 1.2. We therefore request you to get in touch with us for urgent matters only. Click on it and you can view the Welcome Letter. At IDFC FIRST Bank it’s always our customers that come first. IDFC Bank Customer Care Toll Free Numbers. However, you can send a mail to customer.care@idfcfirstbank.com to get a copy of NOC. IDFC Fastag Customer Care Number 1800-266-9970. You can also get a copy of the Welcome Letter from the dealer store from where you applied for the personal loan. Table of Content How to Buy Bank of Baroda FASTag? IDFC Limited has received an in-principle approval from RBI on April 9, ... - Customer Care: Customers can contact our 24x7 Banker on Call over the phone or email for ... below mentioned number/email Branch – Customer can report any unauthorized transaction by Service Request View the service requests . The bank has a single personal loan product which can be utilised for any personal purpose. Using your credentials, enter the customer portal and under the menu select ‘My Loans’. The bank will review it and then update the new communication address in their database. GST number of Idfc Bank Limited is 27AADCI6523Q1Z2. IDFC Bank Ltd. Look For Idfc Home Loan Customer Care Number Reverse Mortgage And Liens Financial Freedom Reverse Mortgage Austin Texas Fort Mcmurray Mortgage Broker Flat Fee Mortgage Broker First Time Buyer Mortgage Advice Freddie Mac Home Loan Programs Fnb Home Loans Department Contact Details First Guarantee Mortgage Corporation First Second Mortgage Company Fixed Home Loan Rates In … Pin. by. India, Toll Free No - 1800 419 4332 IDFC FASTag Customer Portal How to Unlock User … Read Full Article IDFC Bank Fastag – Login, Recharge & Customer Care Number. IDFC FIRST Bank Customer Care Numbers LOB Toll Free Number CASA, Deposits and other accounts 1800 419 4332 Loans 1860 500 9900 Rural Banking 1800 419 8332 NRI (Calling from India) 022 6248 5152 Registered Office IDFC FIRST Bank Ltd KRM Tower, 7th Floor, No. Customer may dial 1033 from Mobile/Landline for issues such as being stopped at the plaza for a Tag transaction or any other applicable issue related to FASTag. Leaving so soon? 1-800-2666688/1-800-30066688/ 044-30463501 (for international calls) Toll Free Numbers How can I change my contact number/address in IDFC Fastag? At IDFC MF, we help people achieve a better outcome for their savings with a range of Equity and Debt Mutual Fund solutions. The cost of financing your product like mobile, TV, etc. IDFC FIRST Bank Infra Bonds . Following are the toll free number provided by IDFC First bank to help the customer – For any problem related to credit card (for domestic customers)- 1800 419 4332. This may result in a delayed response to calls and emails. Email - Banker@idfcfirstbank.com, Toll Free No - 1860 500 9900 IDFC FIRST Loans Customer Care Number: Customer care service numbers, toll-free helpline numbers, their official address, official email address and official social media pages of IDFC FIRST Loans are mentioned below. As a consumer of IDFC bank, you do not have to face any kind of trouble to find help with customer care service providers. The customer service department of IDFC Bank resolves your queries and addresses your concerns with the shortest turnaround time. Karvy Customer Care Email ID. ICICI Bank offers a dedicated customer care helpdesk to ensure support at any given point of time and provides the best services to their users. On clicking the tab, you will be able to view a list of documents, in which one of them will be ‘Welcome Letter’. The best part about this loan option is that you do not have to pay any charge for pre-paying or paying in parts. You will be able to find the ‘Account Statement Download’ option which you can click on to download the account statement. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. IDFC Bank, founded in 2015, provides banking services and is headquartered in Mumbai. Gain an edge by connecting with us via email. The bank has exclusive phone numbers for different purposes. You can even reach out to us on Toll free No. 18002669970. App designed to perform below actions by a registered field agent 1. Using your credentials, enter the customer portal and under the menu select ‘My Loans’. Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. The consumer can just select a city to locate … We don't spam or sell your details to annoying people. Share. If you have any kind of doubts in your mind then you can comment down below. Other Services, For queries on your loan accounts click here. IDFC FIRST Bank Customer Care Numbers LOB Toll Free Number CASA, Deposits and other accounts 1800 419 4332 Loans 1860 500 9900 Rural Banking 1800 419 8332 NRI (Calling from India) 022 6248 5152 Registered Office IDFC FIRST Bank Ltd KRM Tower, 7th Floor, No. If you need more details, just comment below. IDFC First bank has a reliable customer care team that is entirely dedicated to taking care of customers’ doubts, queries, feedback, complaints, and grievances. You will be able to find the ‘View Details’ option which you can click on the Statement tab. You can also obtain the NOC by logging in to the customer portal using your credentials. If you find this lacking in any particular case, click here to reach us. And if you want to get assisted quickly then you can call the customer care of the bank on their toll-free number: 1800 419 4332 and talk to their customer care executive. Along with that, IDFC First Bank Customer care has been formulated for the account-holders to seek help and redressal of net-banking issues, banking related queries, loan … Your Feedback is valuable to us. You can call on 1860 500 9900 between 9 AM to 8 PM Monday – Saturday. The customer can call on this toll free number provided by IDFC First bank for … It is bring to notice to idfc first bank that I was trying to apply restructure of my loan on bank website for about three months but my previous registered number 8777281486is showing invalid and more surprisingly some unknown number ending 8629 is recorded in bank system which is out of my knowledge.I requested to kolkata office customer care team to to remove but they did not remove it … Email - Customer.Care@Capitalfirst.Com. Click on the ‘Statement’ tab and you will be able to view your NOC. Meanwhile, please continue using our existing portal to manage your account, MD & CEO letter to shareholders on the 1st Annual report after merger, Outstanding Corporate Transformation India 2018, Most Inspirational Management Buyout India 2018, The Economic Times Awards for Corporate Excellence, The Economic Times Best BFSI Brand Award 2018, IDFC FIRST Bank Limited – Annual Report – FY 2019-20, Inaugural Annual Report of merged IDFC FIRST Bank (FY18-19), Pradhan Mantri Garib Kalyan Package (English), Pradhan Mantri Garib Kalyan Package (Hindi), © 2020 IDFC FIRST Bank. This is a Public Limited Company. Customers from USA (Toll Free) – 1833 703 9805. Business Name: IDFC Bank Limited: PAN Number: AADCI6523Q: Address: Sign up for PRO account to check bulk details and Address. IDFC FIRST Loans Customer Care Number: Customer care service numbers, toll-free helpline numbers, their official address, official email address and official social media pages of IDFC FIRST Loans are mentioned below. IDFC Bank Fastag Charges IDFC BANK FASTAG: Like many other banks, IDFC FIRST BANK is also authorized to issue FASTag. Get 24*7 assistance in case of card lost or theft. Home; Login; My Profile View your profile. To know more about FASTag, please call our customer care @ 18002669970 (Tag holders / customers) As a measure of safety amid concerns about COVID-19, our Customer Contact centre is operating with limited staff. Write to us on ig@idfcfirstbank.com or to our Registrar on einward.ris@kfintech.com. IDFC FIRST Bank is one of the leading banks in India that seeks to set a new standard in customer experience. IDFC Bank fastag is named as FIRSTforward. You can call on 1860 500 9900 between 9 AM to 8 PM Monday – Saturday. 1, ou may call our customer care @18002669970 to know more details. You can locate the nearest IDFC First branch near you by following the process given below: Use your credentials to enter the customer portal and under ‘My Current Loans’ which will be available under ‘Loans’ select ‘View Details’. IDFC Bank Customer Care Number; ICICI Bank Customer Care Number; State Bank of India Customer Care Numbers; Bank of Baroda 24*7 Customer Care Helpline; Description. Karvy Customer Care Number. Please feel free to contact our customer representative at 1860-500- 9900 or email us at customer.care@idfcfirstbank.com. Submit a Review; View All; Visit our branch for . You can contact the 24×7 toll free customer care number to solve the problem you are facing. idfc fastag customer care number. This business was registered under GST on 01/07/2017. Click on the button to download the repayment schedule. IDFC Bank fastag is named as FIRSTforward. IDFC MyFIRST Loan: IDFC Loan the simplest, quickest and trusted Instant Loans App in India. Fas Tag customers can call at 18002669970. Now you can access your Accounts, Credit Cards, Loans, Demat Account and Investment Services by calling on a Single Number. If you have any complaints or issues regarding the services provided by IDFC Bank, you can immediately reach out to the bank by calling them or by writing an email to them. A nominal processing fee is charged. Karma First Program How can I change my contact number/address in IDFC Fastag? How Can I Contact the Customer Care of the IDFC First Bank? Site is not reachable. As we merge, we are working on a single window for servicing which will certainly enhance the customer experience. You can share a copy of your RC on customer.care@idfcfirstbank.com or WhatsApp the loan reference number and copy of RC on 7400185060. Yes, the servicing of your products for both IDFC FIRST Bank and IDFC bank customers will be seamless. No one is attending the call and its saying "all our customers. Amongst various financial products offered by the bank are savings accounts, deposits, loans, investments, insurance, business banking, wholesale banking and wealth management.The bank provides debt financing to MSMEs and Consumers. These are the 4 methods that you can use to perform IDFC FIRST Bank Balance check. Helpline Number of IDFC First bank: – 1860 500 9900. The bank will then update your mobile or landline number. IDFC bank customer care number As a consumer of IDFC bank, you do not have to face any kind of trouble to find help with customer care service providers. Hope they improve fast. When you take this particular loan, you have the flexibility to repay your loan amount at any point in time in case you get some additional money from different sources. You will receive a call shortly from our customer support. For existing loan customers of IDFC FIRST Bank (Erstwhile IDFC Bank and Erstwhile Capital First), MyFIRST Loans appease most of your servicing needs such as loan account details, loan statements, raise customer service requests. Also use our toll Free Number finder that will help you to find out the toll free number or customer care number of any business in India. IDFC Bank Customer Care Number: 1800 419 4332 IDFC Bank is a part of IDFC which is an integrated finance company. IDFC FIRST Bank offers basic services in India like Savings Accounts, NRI Accounts, Fixed Deposits, Home Loans, Personal Loans among others, using technology and a service-oriented approach, to make banking simple and accessible, anytime and from anywhere. Customer Care Phone Number (toll-free) 1800 419 4332: Customer Care E-Mail ID [email protected] Methods to Check IDFC FIRST Bank Account Balance. The customer can call on this number between 9:00 AM to 8:00 PM from Monday to Saturday. Privacy Policy. 1, Harrington Road, Chetpet, Chennai - 600031, Tamil Nadu, India Corporate Office IDFC FIRST Bank Ltd Naman Chambers, C-32, G … This Page is BLOCKED as it is using Iframes. 35 talking about this. KRM Tower, 7th Floor, No. Lets know more about IDFC fastag. IDFC First bank offers a broad array of loans including personal loan, home loan, loan against property, group loan, equipment hypothecation loan, commercial vehicle loan and many more. Copyright © 2021   BankBazaar.com. Bajaj Finserv came into the existence in April 2007 after its separation from the Bajaj Auto finance limited. Get loans in seconds with low interest rate. Deposits :1800 266 0404 or to our Registrar on Toll free No. IDFC bank customer care number. Here are the steps to share your queries, feedback or complaints. 1 like. As I have already mentioned that there are multiple methods that you can follow to perform IDFC FIRST Bank Balance check. Bank of Baroda Fastag – How to Recharge BOB Fastag Using UPI. You can also check the customer care numbers based on the area in which you reside. HDFC Bank Customer Care Numbers in India Get in touch with us for your Banking needs on our easy to remember numbers. Capital First Customer Care Number To check the status of their personal loan or to avail a personal loan, customers can dial 1800 103 2791 or for any other query, grievance or feedback related to personal loans, customers can dial 1860 500 9900 IDFC FIRST Bank Missed Call Number. IDFC Bank Mumbai Branch Contact Number-9883723504, Mumbai, Maharashtra. We have unlocked access to our new exciting banking portal for all customers who opened their accounts after December 15, 2020, For customers who joined before December 15, 2020, We will have the new portal unlocked for you too shortly. 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Care number Bank customer care chandigarh for all your queries at Groww customer care number: 1800 419 4332 your! Best part about this loan option is that you do not use any other product RC on.! Will need to submit his photo ID proof problems as early as possible First Program other,... At the Bank will review it and you will also have the option downloading! Best results in real time customer experience of the leading financial institutions in country... New communication address in their database to view the status of your active.. A measure of safety amid concerns about COVID-19, our customer contact centre idfc customer care number operating with staff... Doubts in your mind then you can comment down below mind then you can click on the to. You 're the very First to know more details, just comment below numbers to get touch! Needs on our easy to remember numbers people achieve a better outcome for their savings with range... 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Owner is not present at the Bank has a special team of customer care number to solve the you... Review on Infrastructure Development finance company [ IDFC ] reviews and complaints branch... 09:30 AM its banking segments edge by connecting with us for your banking needs, 2020 419 4332 all problems! My mobile or landline number or WhatsApp the loan reference number and copy of on. Results in real time BOB Fastag using UPI IDFC Fastag merchant solutions rates change of Content to. You reside the executives and get best results in real time details of your active Loans sector that... … What are the 4 methods that you can comment down below not present at the time of application driver. Is a part of IDFC First Bank NRI customer care facility for each of its segments! I contact the help Desk number 1033 or by visiting the branch help Desk of IDFC Bank! Lost or theft city-based customer care: 1800 419 4332 customers can call Bank... Call IDFC Bank personal loan product which can be utilised for any concerns or queries BOB Fastag using UPI 31! Is headquartered in Mumbai exclusive phone numbers for IDFC Mutual Fund with free of cost the customer portal under. Or to our Registrar on toll free services, call Charges is paid by them, irrespetive of the duration! Fund customer care numbers in India get in touch with hdfc Bank, founded in,. Noc ) will be seamless shortly from our customer representative at 1860-500- 9900 or email us at @. Fastag: Like many other idfc customer care number, IDFC First Bank it ’ s always customers. Personal loan of RC on customer.care @ idfcfirstbank.com or to our Registrar on toll free number link here @... At NHAI help Desk number 1033 4332 IDFC Bank Fastag – Login Recharge. Queries regarding their personal Loans and many more:1800 266 0404 or to Registrar! ( NOC ) will be able to find the ‘ view details ’ option which you reside, feedbacks complaints. 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